“Quality Security All Around The Clock” 24/7 Hotline: 0721 116 736 · 0702 698 659

About INS

Who We Are

A licensed private security company incorporated in Kenya, built to raise the standard of professional security.

Our Story

Built to Close the Gap

Inter-Neighbourhood Security Services (INS) is a licensed private security company, incorporated in Kenya. We specialise in the provision, development and enhancement of a wide range of security services.

INS was established after a comprehensive evaluation of the market — we saw the gap that exists in professional security provision and built a company with the services and products to fill it. Our team carries wide experience across law enforcement, private security and the corporate sector.

Our head office is situated along the Eastern Bypass, Karuguru, next to North Crest View Apartment in Nairobi, with branch offices in Embu and Nakuru serving clients countrywide.

INS guards marching in formation beside a company patrol vehicle

Our Vision

To be the preferred business partner and employer of choice within the security industry.

Our Mission

Committed to Trust, Integrity, Honesty and Respect in everything we do for our clients.

Core Values

Passion · Integrity · Intelligence · Trust · Discipline

INS guards during a physical training session

Our People

Rigorously Trained, Constantly Supervised

Every INS guard undergoes extensive training in security drills, first aid, management techniques, security patrols, sentry guarding and customer relations — plus tailor-made training before deployment to each new assignment.

  • Disaster response and preparedness
  • Public handling and customer relations
  • First aid and fire marshal training
  • Traffic management and vehicle banksman duties
  • Counter-terrorism awareness training
  • Body search and premises assessment procedures

How We Operate

Our Operations Procedures

On-Assignment Supervision

We provide staff supervision free of charge to every client. Experienced supervisors under our Operations Department check and assign guards randomly to guarantee punctuality, alertness and decency on duty.

24-Hour Control Room

Our control room is manned throughout the day and night, with an emergency response team keeping management in constant touch with personnel on the ground for a timely response to every concern.

Random Spot Checks

Random spot checks are carried out on guards on duty at client assignments — eradicating laxity, detecting security breaches early and acting as a pre-emptive security measure.

Law Enforcement Network

INS collaborates with the Kenya Police Service, local administration, county enforcement and other security players, building good working relationships within the communities where we operate.

Clear Service Contracts

Every client signs a service contract that stipulates the terms and obligations of each party — so you always know exactly what you're getting.

Continuous Improvement

Our business development team constantly reviews the market for emerging security trends, and all personnel are updated through regular staff refresher courses.

Compliance

Licensed & Fully Compliant

Inter-Neighbourhood Security Services Ltd is registered with the Registrar of Companies in Kenya and holds a valid KRA PIN and Tax Compliance certification. Copies of our certificates are available to clients on request.

Work With a Team You Can Trust

Talk to us about guarding, technology or training — we'll build the right solution for you.

Get in Touch